Privacy Policy for Ladan Gallery

Last Updated: 2 July 2025

1. Introduction

Welcome to Ladan Gallery (ladangallery.com). This website is hosted on the Squarespace platform. We are committed to protecting your privacy and this policy outlines how we, Ladan Gallery, collect, use, and protect your personal information when you interact with our site.

This policy is managed by Ladan Nouhani and applies to our business based in Hale, Cheshire, United Kingdom, in accordance with the UK General Data Protection Regulation (UK GDPR).

2. How We Collect Your Data

We collect your personal data through the following interactions with our Squarespace website:

  • When you provide it to us directly: This happens when you purchase a product, fill out our contact form, or subscribe to our email newsletter.

  • When you interact with our website, Squarespace, our website host, automatically collects certain data to power our site analytics and ensure the site runs effectively. This includes information about your browser, network, and device, as well as the web pages you visited prior to coming to this website and your IP address.

3. What Personal Data We Collect

The data we collect can be categorised as follows:

  • Identity & Contact Data: Your name, email address, phone number, and shipping/billing addresses as provided by you during checkout or when using our contact form.

  • Transaction & Financial Data: Details about your purchases and payments. Your payment card details are processed securely by our payment processor, Squarespace Payments (powered by Stripe), and are not stored on our site.

  • Technical & Usage Data: Your IP address, browser and device information, and details about your use of this website (including clicks, internal links, pages visited, and scrolling). This information is collected by Squarespace to provide us with website analytics.

  • Marketing Data: Your preference to receive marketing communications from us, collected when you explicitly opt-in to our newsletter. We use Squarespace Email Campaigns to manage our mailing list.

4. How and Why We Use Your Data

Your data is essential for our operations. We use it to:

  • Process Your Orders: We use your identity, contact, and transaction data to fulfil the contract of sale.

  • Communicate With You: To provide customer service, respond to inquiries, and send order confirmation and shipping update emails.

  • Analyse Website Performance: We share your technical and usage data with Squarespace, our website analytics provider, to learn about site traffic and activity. This is in our legitimate interest to improve our services.

  • Send Marketing Communications: We use your contact details to send email newsletters, but only with your explicit consent.

5. Cookies and Similar Technologies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website.

  • Functional and Required Cookies: Squarespace uses some necessary cookies because they allow visitors to navigate and use key features on the site. These cookies are always active.

  • Analytics and Performance Cookies: We use Analytics and Performance cookies to view site traffic, activity, and other data. This only happens if you acknowledge our cookie banner.

You can learn more about the specific cookies Squarespace uses on their official support page.

6. Data Sharing with Third Parties

As our website is built on Squarespace, we use a number of their integrated services to run our gallery. We do not sell your data, but we do share it with these essential third-party processors:

  • Squarespace: Our website host and analytics provider. They process your data on our behalf.

  • Squarespace Payments (Stripe): To securely process your credit and debit card payments.

  • Squarespace Email Campaigns: Our provider for sending email newsletters.

  • Shipping Providers (e.g., Royal Mail, DPD, etc.): To deliver your physical artwork.

7. Data Storage and International Transfers

Since our website is hosted by Squarespace, the personal data we collect is stored on their servers. Squarespace may store and process data in the United States and other jurisdictions. They use legal mechanisms, including Standard Contractual Clauses, to ensure that all data transfers comply with UK GDPR and provide appropriate safeguards for your personal information.

8. Your Data Protection Rights

Under UK GDPR, you have rights over your personal data, including the right to access, rectify, or request the erasure of your data. To exercise any of these rights, please contact us.

9. How to Contact Us

For any questions regarding this policy or your data, please contact us:

  • By Email: info@ladangallery.com

You also have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO) at www.ico.org.uk.